Orders
How do I check/track my order status?
What payment methods do you accept?
We accept the following payment methods:
Bank Wire Transfer
MoneyGram
RIA Money Transfer
ACE Money Transfer
Cryptocurrencies (Bitcoin, USDT TRC20, USDT ERC20)
Detailed instructions for each method are provided at checkout and in the Payment Details section.
How can I pay with MoneyGram, RIA, or ACE Money Transfer?
Simply select your preferred service during checkout.
After completing your transaction:
Send us your Transaction Number (MTCN, RIA PIN, ACE Transaction Number),
Include your Order ID and the exact amount sent,
Email the details to contact@us-pharmacies.com.
IMPORTANT: Payments must be made in USD.
Can I pay with Bitcoin or USDT?
Yes! We accept:
Bitcoin (BTC)
USDT TRC20
USDT ERC20
At checkout, select Cryptocurrency as your payment method.
You will find our wallet address in the Payment Details section.
After sending the funds, please email your 64-digit Transaction ID and Order ID to contact@us-pharmacies.com.
I made a payment — what should I do next?
Once you’ve completed your payment:
For MoneyGram, RIA, or ACE — send us your transaction number, order ID, and payment amount.
For cryptocurrency — send us your 64-digit transaction ID and order ID.
We will verify your payment and update your order status accordingly.
How long does it take to confirm my payment?
Bank transfers may take 1–3 business days to clear.
MoneyGram / RIA / ACE payments are usually confirmed within a few hours after we receive your transaction details.
Cryptocurrency payments are usually confirmed after 1–3 blockchain confirmations (usually within 30 minutes).
You will receive a confirmation email once your payment is verified.
What should I do if I sent the payment but didn't receive confirmation?
If you haven’t received a confirmation within the expected timeframe:
Double-check if you sent us the correct transaction details (transaction ID, MTCN, PIN, amount, order ID).
Check your spam/junk folder for our emails.
If everything seems correct, please contact us at contact@us-pharmacies.com — we will assist you as quickly as possible.
Shipping & Returns
Do you offer international shipping?
Yes, we ship worldwide.
Shipping options and delivery times may vary depending on your location.
Shipping costs will be calculated at checkout based on your shipping address.
How long will it take to receive my order?
Processing time usually takes 1–3 business days after payment confirmation.
Shipping times depend on the delivery method selected and your location:
Standard Shipping: 7–14 business days
Express Shipping: 3–7 business days
You will receive a tracking number once your order has been dispatched.
How do I check/track my order status?
Once your order is shipped, you will receive a tracking link via email.
You can use this link to monitor the status of your delivery at any time.
What should I do if my order is delayed?
Once your order is shipped, you will receive a tracking link via email.
You can use this link to monitor the status of your delivery at any time.
your order is delayed:
Please check the tracking information provided.
Remember that customs procedures may cause additional delays depending on your country.
If you have not received your package after the estimated delivery time, please contact us at contact@us-pharmacies.com.
We will be happy to assist you!
What is your return policy?
Due to the nature of the products we sell, we do not accept returns for health and safety reasons.
All sales are final.
Please make sure to review your order carefully before completing the purchase.
If you believe there is an issue with your order, contact us immediately at contact@us-pharmacies.com.
What happens if I receive a damaged or incorrect item?
In the rare event that you receive a damaged or incorrect item:
Contact us within 48 hours of receiving your package.
Provide photos of the product and packaging.
We will review your case and offer a replacement or refund where appropriate.
